News
21 DECEMBER 2011
Christmas Opening Hours
Please note our opening hours over the Christmas and New Year period
- Monday 26th December - Closed
- Tuesday 27th December - Closed
- Wednesday 28th December - Open 09.00 - 17.00
- Thursday 29th December - Open 09.00 - 17.00
- Friday 30th December - Open 09.00 - 17.00
- Monday 2nd January - Closed
- Tuesday 3rd January onwards - Normal services resume
Merry Christmas from all of us at Accounting Office Software Ltd.
7 NOVEMBER 2011
New voice at the end of the telephone
We are pleased to announce a new graduate within our software development team.
Rhodri Williams has completed his training period, and has now joined Paul and Sion to answer any support queries that you may have.
Telephone number for My.N support is 01792 818177.
10 OCTOBER 2011
A better way of staying in touch with your customers, suppliers and prospects
Companies of all sizes need to be able to keep in touch with their customers, suppliers and prospects. There are many CRM packages available which are very good, however, they usually work in isolation as an 'address book' of business contacts.
Of more use to successful companies is a CRM system which is part of your main business software. My.N from Accounting Office allows you to build better relationships with your contacts based on previous orders, stated preferences, frequency and latency of orders etc.
If you're considering something like ACT! then Click Here for a great alternative.
3 OCTOBER 2011
My.N is great alternative if you're looking for Sage Line 200
From a commercial point of view, My.N has a lower cost of entry whilst providing similar, and in many cases better functionality. The implementation cycle is also shorter which will save you money and get you up and running more quickly.
For further details please Click Here
30 AUGUST 2011
Dashboard for Mailers now available
A dashboard is now available allowing you to quickly view your progress when sending a large emailer.
This shows number of emails sent, bounce rate, number of emails opened, number of click throughs, along with a graph showing the times that people opened the emails as well as which links within the email they clicked on.
All very powerful tools for any marketing department.
For further details please have a chat with Claire on 01792 818177
22 AUGUST 2011
New VAT Return Report
New report available showing advanced breakdown of a provisional VAT return.
For further details please call 01792 818177
10 AUGUST 2011
Don't let the disruptions ruin your business
Despite the recent troubled times in many cities across the UK, businesses can continue as usual with the right techonology.
Working remotely means that you can continue to operate from any location with an internet connection. This safeguards your profitability, and protects your reputation, allowing you to carry on doing business whilst the rest of the country seems in chaos.
Have confidence in the correct systems, keep calm and carry on. Click here for more info
27 JULY 2011
Oddbins was 'killed' by its back-end
Simon Baile has admitted that it was the back-end of the Oddbins business that 'killed' the off licence chain.
"It was the back-end of the business that ultimately killed it. Working with such low margins, it's incredibly important you get that right. If you get that wrong it doesn't matter what you do at the front"
Read the article in full here
Don't let the same happen to you, give us a call today for a free evaluation.
18 JULY 2011
Dashboard just released
We're very excited about the release of My.N Dashboard which graphically shows you key information on your customers and suppliers.
This is hot off the press, check back soon for more details and screenshots
8 JULY 2011
New Release being Tested
The next release of My.N is now in its test phase.
Significant changes have been made using latest technologies to ensure the My.N remains at the top of its game.
General release should happen next week.
6 JULY 2011
We're now on Twitter
Please follow us for a further insight into our world - @aosltd
Our public profile is http://twitter.com/aosltd
5 JULY 2011
New Case Study
See how The Antique Wine Company have experienced unparalleled rates of growth and expansion since installing My.N.
To read this in full, please click here.
21 JUNE 2011
User Group 2011
Location: The Royal School of Medicine, 1 Wimpole Street, London
09.00 start
Ian Richards and team are here to answer any of your questions, and to hear your suggestions for product development, enhancements and fixes. As well as giving you details on what we've been working on over the past 12 months, and more importantly, giving you the chance to influence future developments.
We look forward to seeing you there.
26 MAY 2011
User Group 2011
It's the time of year again when we invite our lovely customers to attend the annual Accounting Office User Group meeting.
For those who are not familiar with this annual event - User Groups are a fantastic opportunity for you to have direct contact with the development team here at Accounting Office, as well as meeting with other users of the software. This also gives you the chance to benefit from sharing common user experiences and best practices with other My.N users.
Ian Richards and team will be available to answer any of your questions, and to hear your suggestions for product development, enhancements and fixes. As well as giving you details on what we've been working on over the past 12 months, and more importantly, giving you the chance to influence future developments.
This year's User Group will be held in London on Tuesday 21st June 2011.
To book your place, please call Claire on 01792 818177
We look forward to seeing you there.
23 MARCH 2011
Key Points from 'fiscally neutral' Budget
The key points of Chancellor George Osborne's 'fiscally neutral' budget, delivered on 23 March 2011.
BUSINESS TAX SUMMARY
- Entrepreneurs’ Relief lifetime limit doubled
- Corporation tax rates - extra 1% reduction from April
- Capital allowances: AIA reduced by short life election extended to 8 years
- Business Rates - small business rate relief scheme extended
- Business Premises renovation allowance
- VAT registration threshold changes
- 21 'enterprise zones' to be created
- IR35 - to be "modified"
PERSONAL TAX SUMMARY
- Personal allowances raised to £8,105 in 2011-12
- Consultation to start on merging Income Tax and NICs
- Non-domicile taxation charge increased from 2012
- Enterprise Investment Scheme and Venture Capital Trusts extended
UK ECONOMY
Inflation is due to remain between 4% and 5% this year, dropping to 2.5% next year.
2011 growth forecast downgraded from 2.1% to 1.7%, however GDP growth is forecast to strengthen - peaking at 2.9% in 2013.
21 MARCH 2011
Enhanced Control over your Internal Requisitions
Extended functionality to budgets and requisitions now enables companies to set up each department as an internal customer.
Requisitions for consumables as well as general expenses can be created. As these items are part of the overall stock system, this allows the stock to be written off when the goods are consumed.
This is particularly useful for companies that have significant levels of internal expenditure - for example schools, care homes, not-for-profit organizations.
Should you require any further information, please contact Jonathan Harris on 01792 818177.
1 FEBRUARY 2011
Amazing Mailer Results
The results of an actual email campaign that we ran recently are now available for all to see. Please click here to be taken to the CRM page.
One of the hardest things for any marketeer is the lack of feedback received from a campaign. Time, brain-power and money are spent sending out wonderful literature and offers, but it's always been very difficult to understand who has opened, read or acted on the offer.
Email marketing and link tracking has revolutionised this, My.N is now able to report on how many emails were opened, who opened them and when, what links within the email were clicked, and how many times.
From the results received this week, we achieved an amazing 'click through' ratio of over 32%. Importantly, we also know who clicked through to our website for more information. For example, one prospect clicked on a link 7 times over 4 days, this indicates to me that they are interested in what we have to offer. So, armed with this information, we were able to make contact with him and have a meaningful conversation about his business, understanding his needs and requirements.
By understanding which links were clicked most, it also allows me to tailor my future emails based on evidence of what works rather than just my own subjective views.
This reporting comes as standard within the Organize module, and can used as a quick, eaasy and cost-effective way to contact your prospect list on a regular basis.
21 DECEMBER 2010
Christmas Opening Hours
Please note our opening hours over the Christmas and New Year period
- Monday 27th December - Closed
- Tuesday 28th December - Closed
- Wednesday 29th December - Open 09.00 - 17.00
- Thursday 30th December - Open 09.00 - 17.00
- Friday 31st December - Open 09.00 - 17.00
- Monday 3rd January - Closed
- Tuesday 4th January - Open 09.00 - 17.00 please note only limited support available
- Wednesday 5th January onwards - Normal services resume
Merry Christmas from all of us at Accounting Office Software Ltd.
20 DECEMBER 2010
Managing the VAT Rate Change
In his 2010 Emergency Budget, the Chancellor announced an increase in the standard rate of VAT from 17.5 per cent to 20 per cent effective from 4 January 2011. This change affects any VAT registered business that sells or purchases goods or services that are subject to the standard rate of VAT.
Please find detailed below a utility which gives the following functionality:
- Resetting of your standard rate of VAT, R1 to 20%
- Resetting of the VAT inclusive (gross) price on the stock record reflecting the increase in the rate of VAT
*Prior to using this utility, please take a backup of your data in accordance with your usual backup routine.
The utility should be run after all transactions have been processed up to 3 January 2011, and before any transactions are processed on the 4 January 2011. Please note that if a transaction dated 3 January 2011 is processed on 4 January 2011, the system will apply the 20% VAT rate.
If you are running My.N, this is the link to the utility: http://www.downloads.mynwebshop.com/VatRateChange.exe
If you are running Accounting Office, the link is: http://www.downloads.mynwebshop.com/VatRateChangeAO.exe
To run this you need to unzip the file, save it into C:\Programe Files\My.N directory then run it.
Please note that this change should be managed internally by your company, any additional support queries that may arise from this change are not part of the standard maintenance agreement.
Should you require any further information, please do not hesitate to contact the support team on 01792 818177.
17 DECEMBER 2010
New Enhancements to Statements
Recent work on statements allows you to produce exactly what you want, in the format you require.
By default you can now produce statements which:
- only include values over a predefined amount
- only include values overdue by a certain number of days
- excludes statements with zero values
- companies that have an email address registered, will have statements emailed to them.
This saves you time by producing only the information you require - no more producing a full set of statements and deleting the ones that are not needed. It simply gives you more control of your system.
22 NOVEMBER 2010
Here Comes the Snow!
Snow has started to fall, and already parts of the country are experiencing severe disruptions.
However, modern technology and a bit of common sense can minimise further disruption. Remote working makes it possible to be productive in almost any location.
My.N allows you to access your work systems wherever you may be. So with a blanket of snow outside you are able to log in from the warmth of your own home and carry on as if you were in the office.
Functionality remains the same, so your business can continue to operate. Quotations generated, orders and payments taken, purchasing processed, invoices sent, emails answered, marketing continues, and most importantly your customers will not be let down.
8 NOVEMBER 2010
Enterprise-Style Functionality at a Great Price
Recent discussions with new customers have confirmed that My.N offers a high level of functionality at a very competitive price.
This means that SME’s are now able to afford enterprise-style systems ensuring they can compete with the ‘big boys’.
Industry-specific options are often included as standard. Could this give your business the edge?
My.N could prove to be the vital tool in your businesses’ armoury.
22 OCTOBER 2010
Understanding the Needs of Your Customers at Your Busiest Time of the Year
Relevance is the key to marketing effectively.
You probably know which of your customers bought from you during the last 12 months; but can you tell – at the touch of a button – who bought your most profitable items, within the 6 weeks leading up to Christmas last year, and have purchased the same product type since?
If you had this sort of information readily at hand, you would know who is most likely to buy from you again this Christmas, and therefore, who to concentrate your marketing efforts on.
Put simply, if you are able to understand the needs of your client, then you can send them offers more relevant to them, meaning that they are more likely to buy from you.
For further details on how My.N can help your business achieve great sales results this Christmas, please call Jonathan on 01792 818177
18 OCTOBER 2010
Be Prepared for a Harsh Winter
Businesses are being urged to be prepared this winter by using an innovative business management package that enables workers to stay in touch even when they cannot make it into the office.
To read this news item in full, please click here .
14 OCTOBER 2010
Training Course Dates just released
The next training course for users of My.N and Accounting Office have been released today. The series of 3 intensive days has been developed to help you get the most out of your system.
Days 1 & 2: Basics of SQL and Understanding your Data - Jan 25th and 26th 2011
Day 3: Structured Reporting - Jan 27th 2011
Numbers are strictly limited and fill up fast.
Places are booked on a first-come first-served basis, please book early to avoid disappointment.
For further details and a booking form, please call Claire on 01792 818177
05 OCTOBER 2010
Will your marketing let you down this Christmas?
Christmas is a time for great opportunities. Is your marketing as effective as you would like it to be at your busiest time of the year?
My.N is a powerful, fully integrated system which drives your marketing and therefore your sales. It allows you to quickly send highly targeted, relevant offers to those customers who you know will buy from you.
More sophisticated than traditional CRM packages, My.N lets you send great offers based on your customer's individual tastes, likes and dislikes, stated preferences, recency and latency of ordering etc.
For further details give Claire a call on 01792 818177.
18 AUGUST 2010
Easy ways to search your stock
If you have multiple ways of categorizing your stock, a new feature in My.N will help you greatly.
It is now possible to convert some standard fields to look up boxes.
This allows you to create up to 5 unique look ups which will automatically link to a stock item. This saves you valuable time when entering items to a sales, purchase or works order.
For further details please contact us on 01792 818177.
30 JULY 2010
Holiday Season Arrives With a One-Stop Destination for Emails
Revolutionary email management system is saving UK businesses time and money.
To read this news item in full, please click here .
19 JULY 2010
Getting ready for office move
Final arrangements are being made ready for our office move next week.
From Wednesday 28th July 2010 our new address details are:
Accounting Office Software Ltd
Newby Business Centre
Neath Abbey Business Park
Neath SA10 7DR
Telephone number remains the same - 01792 818177.
7 JULY 2010
VAT Analysis Breakdown Report
New standard report available within My.N.
This will tell you what information was used to complete each box on your VAT return. It will also tell you what was NOT included.
For further details, please contact Wayne Lake.
29 JUNE 2010
My.N Organize Allows You To Send and Control Email Marketing
We wanted to test two styles of email marketing to see which type would return the better results; emails with images or plain text emails, the results were very interesting:
The version with images was opened by 12% of recipients, 0.8% clicked through the links.
The plain text version was opened by less people (10.5%), but the click through rate was 4 times higher at 3.4%.
This allows you to test and refine your email marketing to ensure the improved success of your future campaigns.
If you would like more information on how this works, simply call Jonathan Harris on 01792 818177 or click here and we will call you.
23 JUNE 2010
FIFA World Cup, Wimbledon, Ascot, International Cricket ... is there anyone left in the office?
As a nation we are well known for our passion for sport, and with the great British summer being full of key sporting events (not to mention employees taking annual leave), how can you ensure that your business and more importantly your customers do not suffer?
Successful businesses understand the value of exceptional customer service, however, it is during times when you are at your busiest or when staff are absent that standards may slip.
A simple way to overcome this is to ensure that all communications (emails, quotations, documents, spreadsheets) with all your clients are available to everyone in the business at all times. This means that whether a member of staff is sitting at Centre Court in Wimbledon, at the local pub watching England in the World Cup, or on a beach in Barbados, all the information you need to satisfy your customers is accessible to those left in the office.
No longer are emails and important documents locked in an individual’s email account, or saved in their personal folders on the server.
My.N Organize ensures that all important information is saved where it is of most use to you – saved against the company's record within your single, integrated management system. Alongside all of your other important information and available to everybody who needs access to it and safely backed up every night.
An integrated system, using just one database, has significant benefits across your business. Not only during times of great sporting activities and holidays, but also for the other 10 months of the year (this year and every year!).
22 JUNE 2010
Emergency Budget - Latest
The key points - affecting businesses - of Chancellor George Osborne's first budget, delivered on 22 June, 2010.
TAX
The rate of VAT will rise from 17.5% to 20% from January 4, 2011.
Personal income tax allowance to be increased by £1,000 in April to £7,475 - worth £170 a year to basic rate taxpayers.
BUSINESS
From April 2011, the threshold at which employers start to pay National Insurance will rise by £21 per week, above indexation.
Corporation Tax will be cut next year to 27%, and by 1% annually for the next three years, until it reaches 24%. The small companies' tax rate will be cut to 20%.
UK ECONOMY
The economy is predicted to grow by 1.2 % this year, 2.3% next year, 2.8% in 2012, 2.9% in 2013 and 2.7% in both 2014 and in 2015.
21 JUNE 2010
Useful SQL statement
This can be used if you want to view all cash book transactions for a nominated cash book and date.
select *from cshbk where cshcode='100' and trandate='16-jun-2010'
15 JUNE 2010
Disaster averted in the office
A major disaster was narrowly averted in the office today when a cup of coffee was spilt over a colleague’s laptop.
After the initial shock (and profanities) had waned, attention was turned to the huge amount of information that was stored on the laptop... years of information, intelligence and contacts all ‘safely’ stored on the hard drive, what now of these?
Luckily we are using My.N Organize, which means that all communications into or out of the business are automatically saved (and backed up every night) within the main business management system. Emails, documents, spreadsheets etc are all saved against a contact’s record.
By the time a replacement cup of coffee had been made, my colleague was happily working again on another PC in the office. The documents he was working on were exactly where he saved them, all his emails (sent and received) were immediately visible to him, and normality was resumed.
It was not such good news for the laptop however, which even though it has now dried out, the hard drive in unrecoverable.
18 JUNE 2010
TRM - The New CRM
New software is promising to revolutionize the way businesses communicate with their customers, suppliers and prospects – and make a famous three-letter abbreviation redundant.
To read this news item in full, please click here .
26 MAY 2010
User Group Meeting, Birmingham
9am start, Holiday Inn Birmingham City, Smallbrook, Birmingham
20 MAY 2010
Issues with duplicate accounts
Recently a customer had issues with duplicate accounts being created in the system. Here is a SQL statement which will show duplicate accounts in the Companies table based on the first 15 characters of the account name:
select substring(a.acname,1,15), count(substring(a.acname,1,15)), b.acno, b.acname from companies a left outer join companies as b on substring(a.acname,1,15) = substring(b.acname,1,15) group by substring(a.acname,1,15), b.acno, b.acname having count(substring(a.acname,1,15)) > 1 order by 1
13 MAY 2010
Wine Industry User Group Meeting
St Martins-in-the Fields, Trafalgar Square, London 9am start
27 APRIL 2010
Businesses Use the WOW Factor to Overcome UK Airspace Closure
The eruption of the Eyjafjallajokull volcano in Iceland - which led to thousands of Brits being stranded abroad - left many SME's struggling to cope.
With staff spread across the world unable to make it to the office, many will see their business suffer. But the latest version of Accounting Office Software Ltd's business management and accounting software system My.N means that employees have been able to work from anywhere in the world - keeping them in control of their business.
To read this news item in full, please click here .
26 APRIL 2010
Sending emails directly from My.N now released.
Saves you time and effort as all your correspondence is seamlessly linked into your existing database
7 APRIL 2010
New Case Study
See how Thomas & Fontaine Ltd have streamlined their unusual and challenging business processes since using My.N.
To read this in full, please click here.
25 APRIL 2010
My.N Organize live!
16 MARCH 2010
My.N Organize Sets A New Standard in Business Communications
Accounting Office Software Limited are thrilled to be launching their new communication and marketing module - My.N Organize.
My.N Organize is a new type of software for managing sales leads, documents, tasks, bulk mailings, emails, follow-ups, correspondence, accounts, debt chasing.
To read this item in full, please click here.
27 JANUARY 2010
Accounting Office Win International Business
Accounting Office Software Ltd, based in Neath, south Wales, are delighted to announce that they have just secured an significant order with international company Agra Trading.
To read this item in full, please click here.
17 NOVEMBER 2009
Success Stories
Some recent Case Studies showing a small sample of companies that have seen significant improvements to their business since implementing My.N from Accounting Office Software Ltd.
Please click here for further details.
12 NOVEMBER 2009
Drinks Businesses Run in the Cloud
Accounting Office Software Ltd today announces the release of the web-based version of their business management system designed specifically for the Drinks Industry.
Please click here to read this item in full.
26 OCTOBER 2009
Run Your Business in the Cloud
Classic Accounting Software Goes Online.
A NEW HYBRID accounting and business management system will offer SMEs much greater flexibility than its ‘off-the-shelf’ competitors, it has been claimed.
The latest WOW (Web or Windows) version of My.N means users can access the same system whether they are sitting in the office or on a train heading for a meeting.
Please click here to read this item in full.
11 FEBRUARY 2009
Accounting Office Software Ltd Releases Report Generator as Free Open Source Software
Accounting Office Software Ltd today releases the source code of its My.N report generator under an open source license.
Known as OpenDoor, the reporting software can be used to produce user-editable reports, charts, graphs and drill-down enquiry screens from any SQL database including Microsoft SQL Server and Oracle. It can also be used to integrate reporting functionality into any business application.
Please click here to read this item in full.
4 JUNE 2009
Accounting Office Release Ecommerce Solution with Integrated Accounts.
South Wales based Accounting Office Software Ltd today announces the release of My.N WebShop, an integrated ecommerce solution with a range of options for new and established companies. This allows users to run their whole business from a single database.
Please click here to read this item in full.